Leadership
The people who build dPlat have run recovery operations.
dPlat is led by a team with more than 100 combined years in recovery operations. They spent their careers inside placement, vendor management, and platform delivery, and then built the system they wished they'd had.
Approach
Recovery-native leadership.
Most enterprise software is built by people who understand software and study the domain. dPlat is the other way around. The team's depth is in recovery operations first, and that shows up in the data model, the configuration choices, and the exception handling.
The same leaders who set product direction sit in client implementations. The person who designed a workflow is reachable by the person configuring it.
The team
Who runs dPlat.
25 years in recovery operations
Paul Goske
Co-founder & President. Leads corporate strategy, sales, and client engagement across the dPlat business.
25 years in recovery operations
Rob Novosel
Co-founder & CTO. Co-founded DebtNext in 2003. Oversees product, operations, and technology, including platform development, implementation success, and support.
20 years in recovery operations
Andrew Hannan
Director of Product Innovation. Owns product direction and the platform roadmap.
17 years in recovery operations
Eric Port
Operations Director. Directs platform operations and client delivery.
15 years in recovery operations
Frank Ellenberger
Director of Strategic Initiatives. Leads client implementation and strategic programs.
How the team works
Small team, real ownership.
- Software development is onshore, by badged employees, with no offshore or third-party development
- Two major platform releases a year, with most new functionality driven by client feedback
- Implementation project managers carry at least 4 years inside DebtNext projects
- Dedicated platform-management and portfolio-management teams stay on after launch
Meet the team on a walkthrough.
The people who run the demo are the people who build and operate the platform.
30-minute walkthrough. No commitment.