Run your entire recovery vendor network from one platform.
Place accounts, manage agencies, track outcomes, and prove compliance from a single platform.
The operating system for enterprise recovery management. In production since 2003.
The platform
Everything you do for recovery. One platform.
Placement and routing
Move accounts to the right vendor at the right time. Treatment tiers, vendor pools, and recall windows execute against your live portfolio.
Placement
Routing pools
Pre-collect
2 vendors
Primary
3 vendors
Secondary
2 vendors
Tertiary
4 vendors
Held / manual review
Exceptions and holds
Vendor performance
Compare vendors within or across pools. Liquidation, net-back, and SLA adherence in one view. Performance feeds the optimization engine if you're using it.
Vendor scorecard
Vendor scorecard
ABC Recovery
+2.1 vs prior 30d
Global Collect
+0.8 vs prior 30d
Best Resolution
+0.3 vs prior 30d
Summit Recovery
-0.4 vs prior 30d
GDW Recovery
-1.7 vs prior 30d
Issues and disputes
Resolve disputes, complaints, and exceptions in one place. SLA timers and full audit trails come standard.
Issues queue
Issues queue
Account 7715-009 · Best Resolution
Account 1042-887 · Global Collect
Account 9821-204 · ABC Recovery
Reporting and compliance
Pre-built reports for inventory, liquidation, cost, and net-back. Configurable extracts feed your BI environment on the cadence you define.
Reporting
Liquidation trend
Trusted across regulated industries
- Major US utility providers
- Fortune 100 financial institutions
- Telecom carriers
- Fintech lenders
- Publicly traded debt purchasers
What dPlat is
The operating system for enterprise recovery management.
DebtNext runs the whole recovery operation in one system: placement, vendor performance, disputes, promises, media, and compliance. dPlat is the platform underneath it, configured to your portfolio and your vendor network.
How it works
One platform across the recovery lifecycle.
dPlat replaces the patchwork of spreadsheets, vendor portals, and one-off integrations that credit originators stitch together to manage recovery. Each module below is configurable to your portfolio and vendor mix.
Move accounts to the right vendor at the right time. The decision engine applies your placement rules across treatment tiers, vendor pools, and account attributes. Recalls, reallocations, and bonus structures run automatically.
Reward high-performing vendors with more volume. The optimization engine evaluates closed pool performance and adjusts future placement share based on your configured parameters.
Resolve disputes, complaints, and exceptions in one place. Every interaction is logged. SLA timers enforce response windows. Outcomes route accounts back to treatment or to permanent recall.
Get the numbers without building them yourself. Pre-built reports cover liquidation, cost, net-back, and activity. Configurable dashboards feed your BI environment if you have one.
Work standards measure vendor adherence to your SLAs. Exception conditions surface deceased, bankruptcy, SCRA, and other regulated states automatically. Every action has an audit trail.
At scale, in production
100M+
Accounts managed
Across client portfolios
10B+
Transactions processed
In continuous production since 2003
500+
Agency and legal partners
Integrated across the recovery network
Since 2003, dPlat has managed 100M+ accounts across a network of 500+ agency and legal partners, processing more than 10B transactions in continuous production.
Every year on dPlat
What the platform handles in a year.
Coast to coast
A recovery network that spans the country.
500+ agency and legal partners plus client portfolios, connected on one platform. Placements route to the right vendor wherever the account sits.
- 500+
- Agency and legal partners
- 50
- States covered
- 2,847
- Placements routed today
Representative of the agency and client network across the United States.
Place every account where it's most likely to recover.
The dPlat decision engine takes your placement strategy and runs it. Treatment tiers, vendor pools, allocation percentages, and recall rules execute against your live portfolio without manual intervention. When a pool closes, optimization data refreshes your future allocations.
- Configurable business rules at the tier, pool, and account-attribute level
- Daily reconciliation with vendors keeps account balances accurate
- Allocation changes apply without a release cycle
Plug into the systems you already use.
dPlat connects to your billing system, your existing collection agencies, your law firms, and the data services you rely on for skip tracing, bankruptcy, deceased screening, and credit bureau enrichment. Integration patterns are SFTP, API, and direct file exchange.
Billing systems
Real-time or scheduled account loads. Custom mapping per source.
Recovery vendors
Agencies, law firms, and debt purchasers on a single web portal.
Data enrichment
Bankruptcy, decedent, SCRA, credit bureau, skip-tracing services.
BI platforms
Direct extracts to your warehouse plus built-in dashboards.
Software and the team behind it
Software, plus the team that runs recovery with you.
dPlat is configured and supported by an onshore team that has spent careers in recovery operations. The platform does the heavy work; the people make sure it fits your portfolio and keeps fitting as the program changes.
Onshore platform and portfolio teams
A dedicated project manager, a product specialist, and a performance analyst who knows your program. Same time zone, same language, same numbers.
A named implementation method
Define, Develop, Integrate, Deploy, Support. Each phase has deliverables and joint sign-off, so you always know where the work stands.
As fast as you need to move
When the integrations line up, programs go live in weeks. One recent client launched a new business unit on the platform in under a month. If you ever need to move off a platform fast, we can do that too.
Build a clearer recovery operation.
See how dPlat handles your portfolio. Demos are run by the people who configure the platform, not a generic sales rep.
30-minute walkthrough. No commitment.